Services

We build the software and AI solutions that carry your business, and we stay when the work gets hard.

We accelerate the development of your digital services. We combine technology, design and business understanding into solutions that create real value. We implement entire projects or bring our experts into your team.

Most digital projects fail quietly. A platform gets built, then nobody maintains it. A vendor delivers a report, then disappears before the recommendations get implemented. A tool gets bought because it looked good in a demo, then sits unused because it never fit how the team actually works.

Tietotalo works differently. We design, build, and run custom software and digital services for organisations across the Nordics and beyond, from AI-powered automation to full platform builds to the unglamorous work of keeping systems healthy year after year. We work across sectors including tourism, healthcare, and the public sector, so we bring real operational context, not generic playbooks.

  • Create We create clear, functional digital and AI solutions

    We bring order to complex projects. Our designers facilitate workshops, research user needs and identify where AI can genuinely save time or improve the customer experience. Then we visualize solutions that are both functional and memorable.

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  • Develop We develop future-proof software and AI-powered applications

    We build competitive services, backend systems and AI integrations. Our developers use modern technologies and platforms to meet your needs, whether it’s an online service, an online store, an AI agent or chatbot, demanding integrations, a transaction channel or an ERP solution.

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  • Maintain We take care of your solutions and AI throughout their lifecycle

    Our care service is more than support and maintenance. It’s a trusted partnership: we monitor, update and improve your systems and AI tools so they keep delivering value as your business and technology evolve.

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Solutions & Platforms

We pick the technology that fits the problem. Not the other way around.

A lot of vendors sell you their stack first and your problem second. That's how organisations end up with a Dynamics 365 licence gathering dust, or a headless CMS nobody in the marketing team can actually use. We start from what you're trying to solve, then bring in the platform that fits: sometimes that's deep Microsoft investment, sometimes it's AWS, sometimes it's a smaller specialist tool that does one job well.

As a Microsoft partner, we work extensively across Azure, Power Platform, Dynamics 365, and Microsoft 365. Alongside that, we work with a wider set of platforms and partners depending on the project: cloud infrastructure, content management systems, e-commerce and analytics tools, and specialist software chosen for fit rather than familiarity.

Our work

Case studies with named clients, not anonymised "a leading company in the Nordics."

Real projects, real clients: how Tietotalo has helped organisations in tourism, healthcare, retail, and the public sector solve real problems.

We'd rather show you specific work for specific clients than describe our capabilities in the abstract. Below are projects we've delivered across tourism, healthcare, manufacturing, and the public sector, each one with the actual client named, the actual problem they had, and what we built to solve it.

  • Tourism, InfoWeb Core Lapland Private: Digital Solutions That Turn Holiday Dreams Into Lasting Memories

    A fast-growing tourism company outgrew its digital tools. The fix was not a new website, it was a connected ecosystem of website, CRM, and operations.

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  • Destination Direct Search, Tourism, Integrations Arctic Europe Tourism Cluster (AETC): Reimagining Cross-Border Tourism Discovery

    Over 100 providers, three countries, and one search box: Arctic Europe stopped asking visitors to understand its geography and started asking what they actually want to do.

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  • Healthcare, Integrations Terveystalo: How Digital Investment Built Finland's Healthcare Market Leader

    Almost ten years, one continuous development partnership, and a digital front door that now defines how patients experience Finland's largest healthcare company.

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  • Tourism, M365, SharePoint, Power Platform, AI Snowhotel Family: SharePoint CRM and Copilot Agent for Tourism Partner Management

    Tietotalo built a lightweight SharePoint-based CRM for Snowhotel Family, with Power Automate follow-ups and a Copilot Studio AI agent, all inside the client's own Microsoft 365 environment.

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  • Tourism, Integrations, Frontend, AWS, DevOps, Cloud Architecture, Booking Platform Elamys Group: Technology Partner for a Next-Generation Tourism Platform

    Elamys Group is a next-generation tourism group built on platform technology. Tietotalo is its primary Finnish technology partner, delivering concept design, UI, integrations, and multi-site architecture.

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  • Tourism, M365, SharePoint, Power Platform, Agentic AI Skýra Retreat: Automating Operations with Power Platform and Microsoft 365

    How Tietotalo used Power Apps, Power Automate, Power BI, Copilot Studio and Microsoft 365 to streamline Skýra Retreat's bookings, quoting, and internal operations.

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  • Destination Direct Search, Tourism, Integrations Vuokatti: A Refreshed Direct Accommodation Search

    How Tietotalo refreshed Vuokatti's direct accommodation search, improving usability and giving the destination better visibility into visitor demand with Destination Direct Search.

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  • Tourism, InfoWeb Core, Integrations Etiäinen: How Rovaniemi Turned Its Trails and Culture Sites Into One Mobile Guide

    See how Tietotalo built Etiäinen, the City of Rovaniemi's browser-based guide to nature trails, cycling routes, historic sites and cultural attractions.

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Our Customers

  • Ylläs
  • Vuokatti
  • This is Arctic
  • Ruka-Kuusamo
  • Safartica
  • Arctic SnowHotel & Glass Igloos
  • Lapland Safaris
  • Lapland Hotels
  • Skýra Retreat
  • Stay Lapland
  • Lomarengas
  • Lapland Private
  • Elämys Group
  • Korundi
  • Holiday Club
  • SantaPark Arctic World
  • Rovaniemi
  • Lappeenranta
  • Kalajoki
  • Enontekiö
  • Kolari
  • Taipalsaari
  • Ruokolahti
  • Suomussalmi
  • Kittilä
  • Rautjärvi
  • Luumäki
  • Lapinlahti
  • Terveystalo
  • Eiran sairaala
  • Keski-Suomen hyvinvointialue
  • Sedu
  • Saamelaisalueen koulutuskeskus
  • Redu
  • Jervois Finland
  • SGU – Geological Survey of Sweden
  • Lappset
  • Napapiirin Kuljetus

Latest news

Contact Us

Wim Pauwels

Sales Specialist, Travel Tech, Microsoft

+358 40 592 8392
wim.pauwels@tietotalo.fi