Services

Digital services for heavy use

Tietotalo has years of experience in designing and implementing demanding digital services. Our services cover all stages of software development, from design to continuous development.

AI & Automation

Artificial Intelligence (AI) and automation are reshaping how businesses work, from customer service and sales to internal workflows and complex decision-making. AI simulates human intelligence to understand, predict, and act on information, while automation streamlines repetitive tasks with minimal human input. At Tietotalo, we help organizations combine both to boost productivity, reduce operational costs, and make smarter, faster decisions.

We implement AI and automation solutions tailored to your needs using Microsoft Azure, Power Platform, and other cloud-native technologies. Our approach ensures scalability, security, and measurable business impact.

AI-Powered Data Insights

Leverage AI and automation to transform raw data into actionable insights. We create dashboards, reports, and analytics pipelines using Power BI and Azure AI that support data-driven decision-making at every level of your organization

Machine Learning Models

Unlock the power of machine learning for predictions and pattern recognition. We help you implement and train models for use cases like customer segmentation, demand forecasting, churn prediction, and more – all hosted securely on Azure.

Custom Agentic AI

We develop custom agentic AI solutions that act as intelligent assistants for your business. These agents can interact with users, retrieve information, execute tasks, and make decisions across various environments, from web apps to internal systems, enhancing both customer and employee experiences.

Process Automation with Power Automate

Automate manual and repetitive workflows such as data entry, approvals, and system notifications. Our Power Automate solutions reduce errors, save time, and integrate seamlessly with Microsoft 365, Dynamics 365, and external systems.

Design

Our design team brings order to chaos and clarity to complex entities. Our experts design and realize visually memorable and user-friendly digital services.

Service Design

Our service designers serve as experts and a resource for your digital business. We support your organization to take advantage of new online business opportunities.

UX Design

Our task is to make your services as easy to use and approachable as possible. We hone the user experience and build prototypes that are quickly tested.

Visual Design

Graphic design creates an identity and spirit for your service. We design eye-catching and memorable online services that are at the same time accessible, easy to use, and intuitive.

User surveys

A key factor in a successful user experience is research conducted on end-users of the service. We always perform user tests to guide the implementation, using methods that are suitable for each project.

Application Development

We develop high-quality, business-supporting mobile and web services using the latest Microsoft technologies such as Azure, Dynamics 365, .NET, Power Platform, and more. Our developers have extensive expertise in building advanced integrations, customer service solutions, reservation systems, and e-commerce platforms.

Technical design

A viable architectural design is the backbone of application development. We evaluate different implementation options within the limitations of existing systems and the possibilities offered by new technologies.

Online services

Implementing customer-oriented services requires deep technological expertise and an understanding of the customer experience. We implement websites, web stores, and other digital services using agile methods and suitable platforms.

Mobile applications

We develop high-quality mobile and web apps for our customers' business needs. Our mobile solutions combine ease of use, intelligent integrations, and smooth maintenance.

Integrations

Smart integrations are at the heart of digitalization. With our integration solutions, you increase the efficiency of your company's operations by automating production processes and enabling the intelligent use and enrichment of your organization's data.

Microsoft Services

At Tietotalo, we help organizations unlock the full potential of Microsoft technologies. Whether you’re looking to streamline business operations, improve collaboration, or harness the power of AI, our team offers expert consulting, customizations, and end-to-end implementations across Microsoft’s core platforms.

Power Platform & Copilot Studio

Build apps, automate processes, and analyze data with low-code tools. We help you design and develop solutions using Power Apps, Power Automate, Power BI, and Power Pages – fully integrated with your business systems. Bring AI into your workflows with Microsoft Copilot Studio. We design intelligent AI agents and automations that integrate with your systems and deliver real value to employees and customers.

Dynamics 365

From sales and customer service to project operations and marketing, we customize Dynamics 365 applications to fit your business processes, ensuring a seamless and scalable business experience.

Microsoft 365 & SharePoint

Enable efficient teamwork and secure document management. We implement Microsoft 365 and SharePoint solutions tailored to your communication, collaboration, and intranet needs

Azure

Leverage the cloud for scalability, security, and performance. We help you design, build, and manage solutions on Azure – from infrastructure and data services to AI and machine learning.

Continuous Services

We take care of your services throughout their life cycle. We ensure quality and delivery reliability by automating the processes related to service development so that continuous development can be implemented agilely and cost-effectively.

Continuous application development

We enable functional continuous development of the solutions we deliver by automating key application development processes and cloud platforms following common DevOps practices.

Testing

We implement continuous automation testing as part of our ongoing services. Testing is part of our quality assurance, which guarantees that your service works according to the set requirements, even in a fast release cycle.

Monitoring

Automated monitoring of your service guarantees its functionality and a quick response to any possible faults. Intelligent monitoring implements any changes to the application environment proactively, thus avoiding actual fault situations.

Technical support

Our support service fixes technical errors and assists service administrators in day-to-day problems.

Expert Services

We further support our customers' online success with our expert, marketing, content, and training services.

Consulting

Our experts consult with organizations extensively in the development of their online businesses. Our specific industry expertise relates to the tourism, healthcare, education, and public services sectors.

Digital marketing

We are SharpSpring marketing automation platform’s partner agency in Finland. Our team helps with the implementation, integration, and day-to-day marketing operations of SharpSpring.

Content production

An excellent online service requires exceptional content. Our content production and digital marketing professionals, who are well acquainted with your online services, will support your team in various content production challenges, such as accessibility.

Training

We train your team’s key players to make effective use of our solutions and to understand the principles of search engine optimization and accessibility as part of online content.

Want to hear more about our services?

Want to hear more about our services or discuss how we can help your organization succeed better online? Get in touch and let's chat!

Jarno Malaprade

CMO, Service Design

+358 (0)40 546 1110
jarno.malaprade@tietotalo.fi

Wim Pauwels

Sales Specialist

+358 40 592 8392
wim.pauwels@tietotalo.fi