Services

End-to-end digital solutions built for demanding environments

Tietotalo is a Microsoft and Digital Solutions Partner with over 30 years of experience designing, building, and running digital services that perform at scale. From AI-powered automation and cloud-native solution development to UX design and continuous delivery, we cover the full lifecycle so you work with one partner from first idea to live production.

AI & Automation

Artificial intelligence and automation are no longer optional they are the difference between organizations that scale efficiently and those that fall behind. At Tietotalo, we help you move from pilot to production: combining AI's ability to understand, predict, and decide with automation that eliminates repetitive work and accelerates every part of your business.
We implement AI and automation solutions on Microsoft Azure, Power Platform, and other cloud-native technologies always with a focus on security, scalability, and measurable outcomes.

AI-Powered Data Insights

Turn raw data into decisions. We build dashboards, analytics pipelines, and reporting solutions using Power BI and Azure AI that give every level of your organization the information it needs in real time.

Machine Learning Models

We build and train machine learning models hosted on Azure for use cases including customer segmentation, demand forecasting, churn prediction, and anomaly detection. We work with your existing data to deliver models that generate real business value.

Custom Agentic AI

We design and deploy intelligent AI agents such as Copilots that can interact with users, retrieve information, execute tasks, and make decisions across web applications, internal systems, and customer-facing channels. Built on Microsoft Copilot Studio and Azure AI Foundry, these agents act as always-on assistants for your team and your customers.

Process Automation with Power Automate

Automate manual workflows approvals, data entry, notifications, and system updates using Microsoft Power Automate. Our solutions integrate natively with Microsoft 365, Dynamics 365, and external systems, reducing errors and freeing your team for higher-value work.

Cloud & Solution Development

Modern digital services are built in the cloud, delivered through APIs, and used across devices. We design and develop cloud-native solutions from frontend interfaces to backend services and system integrations using AWS, Microsoft Azure, .NET, and modern web technologies.
Whether you need a customer-facing web application, a mobile solution, a complex API integration, or a migration from legacy infrastructure to the cloud, our full-stack development teams deliver high-quality, maintainable code with a clear architecture behind it.

Frontend Development

We build fast, accessible, and visually polished frontend experiences for web and mobile. Our frontend developers work with modern frameworks to create interfaces that are intuitive for users and easy to maintain from progressive web apps and responsive websites to embedded service components and booking flows.

Backend Development & APIs

Reliable backend systems are the foundation of every successful digital service. We develop backend solutions in .NET and other enterprise-grade technologies on Azure including REST APIs, microservices, serverless functions, and data pipelines. We design for performance, security, and scalability from day one.

Cloud Architecture & Migration

Moving to the cloud or optimising what you already have there requires careful planning. We assess your current infrastructure, design the right cloud architecture on Azure, and manage the migration with minimal disruption to your operations. The result is a scalable, cost-efficient environment you can build on.

System Integrations

Smart integrations connect your tools, automate data flows, and eliminate the manual work that sits between your systems. We build integration solutions that link your CRM, ERP, booking platforms, payment gateways, and third-party services enabling your data to work harder across your entire operation.

Design

Our design team brings clarity to complex digital services and creates experiences that people actually want to use. We work across service design, UX, and visual design always grounding decisions in user research and real-world testing.

Service Design

We help you understand your users, map your service landscape, and design digital experiences that work for the people using them and the business behind them. Our service designers embed with your team to identify opportunities, remove friction, and define what to build before a line of code is written.

UX Design

We prototype and test before we build. Our UX designers create wireframes and interactive prototypes that are validated with real users early, so that development effort is focused on experiences that work not just features that exist.

Visual & Graphic Design

Strong visual design creates identity, builds trust, and makes services easier to use. We design accessible, memorable interfaces for web, mobile, and digital products, ensuring that aesthetics and usability reinforce each other.

User Research & Testing

Understanding your users is the single most important factor in a successful digital service. We conduct user research, usability testing, and accessibility audits throughout the project lifecycle not just at the end so that findings shape the service rather than just document its problems.

Microsoft Services

As a certified Microsoft Solutions Partner, Tietotalo helps organisations unlock the full value of the Microsoft technology stack. We consult, customise, and implement across Microsoft's core platforms from business process automation and AI to cloud infrastructure and collaboration.

Power Platform & Copilot Studio

Low-code does not mean low-quality. We design and develop Power Apps, Power Automate flows, Power BI reports, and Power Pages fully integrated with your business systems. We also build intelligent AI agents and automations using Microsoft Copilot Studio, delivering real productivity gains for employees and customers.

Dynamics 365

We implement and customise Dynamics 365 applications to fit your business processes across sales, customer service, project operations, and marketing. Our approach ensures that your Dynamics environment scales with your organisation and integrates cleanly with your other systems.

Microsoft 365 & SharePoint

We implement Microsoft 365 and SharePoint solutions tailored to your collaboration, communication, and intranet needs. From document management and team workflows to full intranet builds, we configure and customise the platform to match how your organisation actually works. We also specialise in heavy migrations from SharePoint on-prem to SharePoint Online.

Microsoft Azure

We design, build, and manage cloud solutions on Azure from infrastructure and data services to AI, machine learning, and cloud-native application development. Whether you are starting your cloud journey or optimising an existing environment, we bring both technical depth and architectural clarity.

Continuous Services

A digital service does not end at launch. We manage, monitor, test, and continuously improve the solutions we deliver keeping them secure, performant, and aligned with your evolving business needs throughout their lifecycle.

Continuous Development & DevOps

We implement DevOps practices and CI/CD pipelines that make it possible to release updates frequently, reliably, and with confidence. Automated build, test, and deployment processes reduce manual overhead and mean that improvements reach your users faster.

Automated Testing & Quality Assurance

Quality assurance is built into our delivery process, not bolted on at the end. We implement automated testing suites that run continuously catching regressions early and ensuring your service meets its requirements even as the release cadence accelerates.

Monitoring & Proactive Support

Automated monitoring keeps a constant eye on your service's health. We configure intelligent alerting and proactive responses that detect and address issues before they affect users minimising downtime and maintaining the performance your business depends on.

Technical support

Our support service handles technical errors, assists service administrators, and provides a reliable first point of contact for day-to-day operational issues. We tailor support arrangements to your needs and response time requirements.

Expert Services

Beyond building and running digital services, we provide the strategic, marketing, content, and training expertise that helps organisations make the most of what they have built.

Digital Consulting

Our consultants work with organisations across tourism, healthcare, public sector, and enterprise to develop their digital strategy, evaluate technology options, and turn complex challenges into actionable plans. We bring both sector-specific knowledge and broad technical perspective.

Digital Marketing & Marketing Automation

We help organisations design and execute digital marketing strategies that reach the right audiences and convert them into customers. Our team supports marketing automation setup and integration, campaign operations, and performance analysis working closely with your in-house team or acting as an extended resource.

Content Production & Accessibility

An excellent digital service requires exceptional content. Our content production professionals understand your platforms, your users, and the accessibility requirements that apply to your service and they produce content that meets all three. We also help existing teams develop the skills and processes to maintain content quality independently.

Training & Capability Building

We train your team to get the most from the solutions we build together. Training covers platform use, search engine optimisation principles, accessibility standards, and content management so that your organisation retains capability and is not dependent on external support for day-to-day operations.

Want to hear more about our services?

Want to hear more about our services or discuss how we can help your organization succeed better online? Get in touch and let's chat!

Jarno Malaprade

CMO, Service Design

+358 (0)40 546 1110
jarno.malaprade@tietotalo.fi

Wim Pauwels

Sales Specialist

+358 40 592 8392
wim.pauwels@tietotalo.fi