The project was implemented as an iterative project according to design thinking principles, alternating between design periods, workshops, user tests, and reviews for about 3 months. From the cornerstones of the service, we first designed wireframe models, then a more detailed visual design once the basic solutions of the concept were established.
During the project, user testing was carried out using wireframe models and visualized models. The tests tested key use cases of the service. The findings of the user tests helped guide the design work. During the project, four separate workshops were organized, in which different Suomenlinna stakeholder groups participated in the ideation and planning of the service concept.