Customers today expect to receive service just when and where their need arises. Terveystalo's OmaTerveys fulfills this need.
Tietotalo has designed and developed the OmaTerveys service for Terveystalo, where customers can easily find information related to their own health status and service descriptions. You can log on to the service via means of strong authentication using your Online banking codes or your mobile certificate. Parents can link their own profile to their child’s, after which they can handle matters on behalf of their child.
A key part of the OmaTerveys service is its chat services. Chat services are available to private and occupational health clients 24 hours a day. As a customer, you can get in touch with your doctor when it suits you best, and that way you don’t need to wait for a doctor to call you back or queue for an appointment, for example. Terveystalo’s experts respond quickly and payment for the service also takes place electronically, if you have activated the OmaTerveys mobile payment service.
The OmaTerveys Message a Specialist service allows occupational healthcare customers to be in immediate contact with their own occupational health team by message anywhere, anytime. The messaging function streamlines contact when the matter is non-urgent, such as reviewing test results, counseling on vaccinations, or renewing a prescription. The Message a Specialist service compliments Terveystalo's versatile remote services that are independent of time and place.